Our customer service representatives are here to help you Monday – Friday from 7 AM – 5 PM CST (Central Standard Time). You can call us or email at:
Toll Free: 1.800.777.2107
Internationa or Local: 972.243.7343
Fax: 972.243.3666
Email: info@firstimpressionglass.com.
Yes, you can actually talk to a real person! We are not an “internet company” with a shopping cart on our site. Many of our artisan crafted products are “made to order” with many different options and styles. Our products generally require some consultation to make sure you are getting exactly what you want and avoid ordering mistakes. The best way to contact us is by phone so our customer service representatives can better understand your design criteria, budget, timeframe and vision for your particular project. We also respond quickly to email inquiries. It helps if you provide your name, phone number and other contact information.
If you can't find it, we can make it! – If you are working on a special project whether it be artwork or architectural, please contact us and schedule a design consultation. Our on staff artists are here to help you through every step of your design project. We make it easy for you to make your vision a reality. Simply call our toll free number and set up a meeting. We will give you specific lead times and we take those very seriously. Please let us show you how serious we are about glass design.
First Impression Glass is here to help you through completion of your project. We have helped hundreds of design professionals and art collectors match the right work of art to their specific job. Unlike a standard gallery, showroom or “internet company”, we specialize in functional and architectural art and understand the challenges associated with incorporating handcrafted art into the kitchen and bath. Our customer service representatives have the design experience and technical knowledge necessary to ensure that your project is a success.
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